Terms & Conditions

1. Acceptance of Terms

By accessing or using the Anam Cara Festival website (anamcarafestival.com) and by purchasing tickets or attending the festival, you agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our website or purchase tickets.

2. Festival Details

The festival is a Goa trance music event featuring live performances, DJ sets, wellness activities, morning retreats, and community experiences.

3. Ticket Purchase

• All ticket sales are conducted exclusively online through our website.
• Tickets are sold on a first-come, first-served basis and are subject to availability.
• Each ticket is linked to the purchaser's name and personal details. Tickets are personal and non-transferable. If you cannot attend, you may request a name change by emailing tickets@anamcarafestival.com at least 7 days before the festival — a ₹500 processing fee applies and the new attendee must meet all entry requirements.
• You will receive a digital ticket with a unique QR code upon successful purchase. This QR code is required for entry.
• Duplicate or counterfeit tickets will result in denied entry without refund.
• Prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.

4. Ticket Types & Pricing

Ticket prices vary by phase and type:

• Soul Pass (Phase 1): 3-day all-access pass. Non-refundable.
• Daily Pass: Single-day access pass for Day 1, Day 2, or Day 3.
• Subsequent phases (Phase 2-5) unlock after previous phases sell out, with increasing prices.

5. Complimentary Wellness & Holistic Programs

• Alongside the music, we curate additional holistic experiences — such as sunrise yoga, meditation, sound healing, workshops, ceremonies and other wellness offerings.
• These programs are offered free of charge as a gift from the festival. They are not included in, and form no part of, the price of any ticket.
• All such offerings are subject to availability, capacity, facilitator schedules and weather, and may be changed, limited or withdrawn at any time without notice.
• Participation is on a first-come, first-served basis. The availability, alteration or cancellation of these complimentary programs does not entitle ticket holders to any refund, discount, compensation or claim.
• Personal sessions are paid separately: certain one-on-one offerings — such as Thai massage and other bodywork, tarot readings, astrology consultations and similar personal services — are provided by independent practitioners at their own rates. These are booked and paid for directly with the practitioner and are not included in any festival ticket.

6. Entry & Identification

• A valid government-issued photo ID matching the name on the ticket is mandatory for entry.
• Your digital ticket QR code will be scanned at the entrance gate. Please have it readily available on your mobile device.
• The festival reserves the right to deny entry to anyone who cannot produce valid identification or a valid ticket.
• Wristbands will be issued at the gate and must be worn at all times within the festival grounds. Removal of the wristband voids your entry.

7. Code of Conduct

All attendees must adhere to our community guidelines:

• Treat all fellow attendees, artists, staff, and volunteers with respect and kindness.
• No violence, harassment, discrimination, or intimidation of any kind.
• No littering. Dispose of waste responsibly. Carry a pocket ashtray for cigarette butts.
• Respect the natural environment. Do not damage flora, fauna, or property.
• No unauthorized photography or recording of performances for commercial use.
• Follow all instructions given by festival staff and security personnel.
• The organizers reserve the right to remove any attendee who violates these rules without refund.

8. Prohibited Items

• Illegal substances of any kind
• Weapons, sharp objects, or anything that could be used as a weapon
• Glass bottles or containers
• Professional camera or recording equipment (without prior media accreditation)
• Drones or unmanned aerial vehicles
• Fireworks, flares, or laser pointers
• Pets or animals (except registered service animals)
• Outside food and beverages (water bottles are permitted)

9. Health & Safety

• Attendees are responsible for their own health and well-being during the festival.
• On-site medical services and harm reduction teams will be available 24/7.
• Hydration stations will be provided. Please drink water regularly.
• The festival is not responsible for injuries, illness, or loss of personal property.
• Attendees with medical conditions should carry necessary medication and inform festival medical staff if needed.

10. Intellectual Property

All content on the Anam Cara Festival website, including text, images, logos, graphics, audio, and video, is the property of Anam Cara Festival and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or use our content for commercial purposes without prior written consent.

11. Photography & Media

By attending Anam Cara Festival, you consent to being photographed, filmed, or recorded by our official media team. These images and recordings may be used for promotional purposes, social media, and future marketing materials. If you wish to opt out, please contact us in advance.

12. Liability

• Anam Cara Festival shall not be liable for any personal injury, death, loss, or damage to personal property arising from attendance at the festival, except where caused by our negligence.
• The festival is not responsible for any disruptions caused by weather, natural disasters, government regulations, or other circumstances beyond our control (force majeure).
• The organizers reserve the right to alter the lineup, schedule, or venue without prior notice.

13. Cancellation by Organizers

In the unlikely event that the festival is cancelled by the organizers, ticket holders will be offered a full refund or the option to transfer their ticket to the next edition. Refunds will be processed within 30 business days of the cancellation announcement.

14. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes arising from these terms or the festival shall be subject to the exclusive jurisdiction of the courts in Goa, India.

15. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Changes will be posted on this page with an updated revision date. Continued use of our website or attendance at the festival constitutes acceptance of the modified terms.